Earn a Free
Rita’s Rewards FAQ
Rita’s Rewards is our new mobile loyalty program available for all our Guests. Much like a traditional paper punch card, join now to earn virtual punches towards a Free Treat. Just download the Rita’s Ice Mobile App for Android or iPhone and login to start earning with Rita’s Rewards.
Creating an Account allows you to receive special news & offers from your favorite Rita’s locations. It also allows you to keep track of your account activity in order to redeem the sweet rewards you’ve earned!
Rita’s respects your privacy and promises never to rent, sell or distribute your personal information.
When you buy your favorite Rita’s treat, present your virtual reward card to earn a Free Regular Italian Ice, Frozen Custard or Gelati on your 8th visit and get other cool news & offers from Rita’s throughout the year.
Each time you visit Rita’s and purchase your favorite Rita’s treat, you will be able to punch your virtual card by scanning a QR Code available at each outlet. After your 7th visit you will earn a FREE treat to redeem on your next visit.
Guests are able to earn a punch on their virtual reward card after their purchase. To qualify for a punch, the minimum purchase is one Regular Italian Ice.
Virtual punches given on your virtual reward card are based on your number of visits to our outlets. Therefore, as long as you purchase the minimum requirement (one Regular Italian Ice) you will receive a punch.
“QR Code” stands for Quick Response Code, which is just a convenient way to display a small bit of information. Smartphones scan a QR Code just like a barcode reader.
At Rita’s there are a couple of QR Codes you may have even scanned a QR Code to download the Rita’s Ice App. When you’re at your favorite Rita’s, a Treat Team Member will help you scan the QR Code to punch your virtual reward card and start earning rewards!
The Rita’s Rewards virtual reward card expires 2 years from receipt. There are no refunds for unused punches and they are not transferrable or redeemable for cash value.
Once I tap the screen to redeem my virtual Rita's Reward card, is there a time limit to receive my free treat?
Once a Guest taps the screen on their smartphone to redeem their virtual reward card, Guests will have 30 minutes present the screen to a Treat Team Member and get their free treat.
At the very least, all information will be shared with the Franchisee at the location you visited when you punched your virtual reward card and chose to “Share Your Happiness”.
If you select and allow the content to be viewed publicly, the Franchisee has permission to share your comments in a number of ways, including on their website or other social networking sites.
Unfortunately, because your virtual reward card is stored inside the Rita’s Ice App, you will need to have your smartphone with you when you make your purchase in order to earn a punch.
Membership is free.
Guests are only able to receive 1 punch or redemption per visit.
Can I earn punches on my Rita's Rewards virtual reward card and/or redeem my virtual reward card at any Rita's location?
Yes, punches and redemptions for the Rita’s Rewards mobile loyalty program are valid at all locations except carts, theme and amusement parks or locations outside the US.
Does the Rita's Rewards mobile loyalty program require certain software on my iPhone in order to work properly?
The Rita’s Ice App minimum requirements are Apple’s iOS 10.0 or later, or Android version 4.4 or later in order to perform accurately. Earlier versions of the operating system are not supported.